Monogram Wizard
Frequently Asked Questions

Will this work with my machine?

Can I install the Wizard on more than one computer?

What happens if my computer crashes?

When I try to open my manual, I get a message saying “There is a bad C map encoding error.…..”. What can I do to get my manual open?

How big or small can I make letters in the Wizard?

Does density/stitch count change when you resize the letters?

Can I import designs I already have into the Monogram Wizard?

How can I print a design that I made using the Wizard?

How can I recall a design I made using the Wizard to edit it?


Will this work with my machine?
The Monogram Wizard saves stitch files in Tajima (*.dst) format only. Tajima files are among the most stable and versatile stitch files available. Also, they are the most compatible with a wide range of embroidery set-ups. Will they work with your machine? Yes. However, there may be some intermediate steps that you must go through, such as converting the stitch file created by the Wizard to another format, in order to sew the designs on your machine. Some machines will read Tajima files straight from a floppy disk (Brother, Babylock), most card writers will easily open Tajima files and write them to an embroidery card in the format you desire, as will most machine specific digitizing/customizing programs. However, you will want to check your setup to see how you can handle Tajima files with what you currently have.

To aid in this process, a sample file is included in the trial download of the Wizard. Since you cannot save any designs using the trial version of the Monogram Wizard, we included a sample file in the download for you go through the process of getting the design to your machine, and to witness the quality produced by the Wizard first hand. This file is called WCM.dst and can be found in the Monogram Wizard folder on your c: drive.

Can I install the Wizard on more than one computer?
No, like all other software on the market that does not require a dongle or sell a specific multi-user license, the Monogram Wizard is licensed to be installed on one computer only. For further explanation on this, click here. We are exploring other ways of protecting the Wizard which would allow those with laptops and desktops to install the Wizard on both computers.

What happens if my computer crashes?
Simply install the Wizard on your new or repaired computer, get in touch with us with the new registration number, and we will get you taken care of.

When I try to open my manual, I get a message saying “There is a bad C map encoding error.…..”. What can I do to get my manual open?
All you need to do is upgrade your version of Acrobat Reader. You can either install the version that came on your Monogram Wizard CD, or you can go to www.adobe.com and download the latest version of Acrobat Reader from them. And, of course, it is free!

How big or small can I make letters in the Wizard?
You can make letters of any size in the Wizard. There is no limitation on how big you can make the letters, however, a warning message will appear if you start making letters smaller than the recommended minimum size for that font. You can make letters smaller than the recommended minimum size, however, we warn you that quality may be lacking and additional steps need to be taken to ensure that the letters sew out good.

Does density/stitch count change when you resize the letters?
Yes! The fonts and motifs in the Monogram Wizard, although appear as stitches on the screen, are actually in an outline type format. Therefore, whenever you make any change to the design on the screen, the stitch count and the density is recalculated to reflect the changes you made.

Can I import designs I already have into the Monogram Wizard?
No. As described before, the fonts and motifs in the Wizard are in an outline format, even though they appear as stitches on the screen. This allows for quality to stay in tact through re-sizing, increasing/decreaing the width, increasing/decreasing the boldness and so forth. This is because the stitch counr and densities are constantly re-calculated. Any design that you already have will not be in this special format and therefore not subject to the built in quality control standards of the Wizard, which is why we do not allow it.

How can I print a design that I made using the Wizard?
Right now there is no print function in the Wizard. The next thing that you could do is take a screen shot of the Wizard (by pressing the print screen button on your keyboard), then paste the screen shot into a graphics program such as paint and print the design out from there. Please note that the design will not necessarily be actual size. You will be able to do this on a future version of the Wizard.

How can I recall a design I made using the Wizard to edit it?
There is no way to do this in the Wizard right now. The best thing to do right now would be to record the settings of a design or style that you like to be able to recall them later. Or, another option, would be to take a screen shot of the window of a design or style that you like so that you could view it at a later time to re-create the design you like. The ability to do this is going to be a future feature of the Monogram Wizard.